Refund Policy

Due to the nature of financial services and trading operations, TradIn does not offer refunds once a transaction has been processed or funds have been credited to the client’s trading account.

All clients are advised to carefully read and understand our Terms and Conditions before making a deposit. By proceeding with a payment, you acknowledge that you fully understand and accept this policy.

This policy is communicated clearly and in advance of any payment being made, in order to ensure transparency and avoid disputes. However, if you believe a transaction was made in error, was unauthorised, or involved a technical issue, please contact our support team immediately. We will review such requests on a case-by-case basis in accordance with applicable regulations and internal compliance procedures.

Cancellation Policy

Due to the real-time nature of trading operations, TradIn does not offer order or transaction cancellations once an order has been placed or a payment has been processed.

All trading activities initiated through our platforms are considered final. Clients are responsible for reviewing all order details before confirming any transaction.

This policy is communicated clearly and in advance of any payment being made, in order to ensure transparency and avoid disputes. However, if you believe a transaction was made in error, was unauthorised, or involved a technical issue, please contact our support team immediately. We will review such requests on a case-by-case basis in accordance with applicable regulations and internal compliance procedures.